Privacy Policy

Introduction

Bosworth Drainage is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you use our website or contact us for our services.


By using this website, you agree to the terms outlined in this policy. 

Who We Are 

Bosworth Drainage provides professional drainage services across Derbyshire and Nottinghamshire.
If you have any questions about this Privacy Policy or how your data is handled, you can contact us:


Telephone:
0115 930 7935
Email:
info@bosworthgroup.co.uk 

What information we collect?

We may collect and process the following information:


•  Your name
•  Your telephone number
•  Your email address
•  Your location or postcode
•  Details of your enquiry
•  Any information you provide when contacting us via phone, email, website form or WhatsApp


We do not collect sensitive personal data unless you choose to provide it.

How We Use Your Information

We use your personal information to:


  • Respond to enquiries
  • Provide drainage services
  • Arrange appointments and call-outs
  • Send service-related communications
  • Improve our website and customer service


We will only use your information for legitimate business purposes.

Lawful Basis for Processing

We process your personal data under the following lawful bases:


  • Consent – when you contact us directly
  • Contract – when we provide services to you
  • Legitimate interests – to operate and improve our business

How We Store Your Information

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or misuse.

Your data is stored securely and retained only for as long as necessary to fulfil the purpose for which it was collected, including legal, accounting or reporting requirements.

Sharing Your Information

We do not sell, trade or rent your personal data to third parties.


We may share your information with trusted third-party service providers where necessary to operate our business (for example, IT providers or payment processors). These providers are required to keep your information secure and confidential.

Website Cookies

Our website may use cookies to improve user experience and analyse website traffic. Cookies are small files stored on your device that help us understand how visitors use our site.


You can control or disable cookies through your browser settings.Our website may use cookies to improve user experience and analyse website traffic. Cookies are small files stored on your device that help us understand how visitors use our site.


You can control or disable cookies through your browser settings.

Your Rights

Under UK data protection law, you have the right to:


  • Request access to the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data where appropriate
  • Object to or restrict processing
  • Withdraw consent where processing is based on consent


To exercise any of these rights, please contact us using the details above.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:


Bosworth Drainage
Telephone:
0115 930 7935
Email:
info@bosworthgroup.co.uk


Last Modified: February 2026